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¡WELCOME TO GLEX!
We care deeply about privacy. We are committed to being transparent about our privacy practices, including how we treat your personal data. This privacy notice, together with the materials referred to in it, describes among other things:- The personal data we collect or receive on or through:- the http://www.glexvisa.com, http://www.app.glexvisa.com or http://www.glex.es website ("Site")- other Glex products or services- and all other written or oral communications, such as by email or telephone, with you (collectively, "Services")- how we use that information; - and the measures we take to protect that information.
We need to use your personal data to, among other things, manage our business and provide the Services to you. Please read this privacy notice carefully before using the Services. If you do not want us to collect or use your information as described in this notice, you should not use the Services.
INDEX
1. About us
2. Categories of personal data
3. Minors
4. Purpose of processing and legal basis
5. How we share information with third parties
6. International data transfers
7. Your rights and choices
8. Retention of your information
9. Information security
10. Changes to this notice
11. How to contact us, data protection authority, complaints.
1. ABOUT US
We are GLOBAL EXPATS SL, a company registered at Carrer de Bailen 11, Barcelona, Spain. We operate the Services and are responsible for the processing of your personal data. Our contact details are indicated in section 11.
2. PERSONAL DATA CATEGORIES
When you use the Services, we process the following personal data about you:Registration, account settings, use of the Service: When you register for our Services, we process the following categories of information your name, email address, customer ID, nationality, country of destination, migration process to be performed, migration history, destination city, city and country of origin.Automated information: We automatically receive and record technical information from your browser or mobile device when you use the ServicesSuch as your IP address or unique device identifier, data about which pages you visit. This information is stored in log files and collected automatically. We may combine this information with other information we or those we work with collect about you.We also automatically collect device-specific information when you use the Services, including information about your hardware model, operating system information, App version, App usage, browser information, IP address and device identifiers. For more information about cookies and similar technologies see our Cookie Policy.Performance Information Analytics: We use data analytics software to record information such as how often you use the Application, what happens within the Application, aggregate usage, performance data, application errors and debugging information, as well as where the Application was downloaded.
3. MINORS
Protecting the privacy of children is especially important to us. The Services are not directed at children and we do not intentionally collect personal data from children. If you are under the age of 18, please do not use the Services. If we become aware that we have collected or received personal data from persons under the age of 18, we will delete this information. If you are a parent or guardian and discover that your child has provided us with personal data, please contact us as detailed in section 11. We will only collect information from children when it is an express request from the parent or guardian in charge.
6. YOUR RIGHTS AND OPTIONS
- Request access to your personal data in order to receive a copy of the personal data we hold about you.
- Request correction of the personal data we hold about you in order to correct any incomplete or inaccurate data, although we may need to verify the accuracy of new data you provide to us.
- Request erasure of your personal data in order for us to delete or remove personal data where there is no valid reason or legitimate interest for us to continue to process it. However, please note that we may not always be able to comply with your deletion request for specific legal reasons which will be notified to you, if applicable, at the time of your request. For example, where we are under a legal obligation to retain and store your personal data.request to restrict the processing of your personal data in order for us to stop processing your personal data.request the portability of your personal data to you or to a third party. We will provide you, or a third party you have chosen, with your personal data in a structured, commonly used and electronically readable format. Please note that this right only applies to personal data for whose use you initially gave us your consent or where we have used the personal data to perform a contract with you or provide services to you.- Object to the processing of your personal data if, as explained in section 4, we process your information on the basis of our legitimate interests, and certain reasons relating to your particular situation make you want to object to the processing on this ground because you believe that it affects your fundamental rights and freedoms. In some cases we may be able to demonstrate that we have compelling legitimate grounds for processing your personal data that override your rights and freedoms.Where you have consented to the processing of your data, you have the right to withdraw your consent at any time with effect for the future. Withdrawal of consent does not affect the lawfulness of our processing based on consent prior to its withdrawal.We work with third parties to manage our advertisements on other sites. These third parties may use cookies or similar technologies to show you advertisements based on your browsing activities and interests. If you have chosen to connect your account to an external third-party application, such as Facebook, you can change your settings by changing your account settings.If you no longer wish to use the Services or receive service-related messages, you can close your account at any time by following the instructions here. Please note that this deletion is permanent and your account cannot be restored.
7. PRESERVATION OF YOUR INFORMATION
We will retain your personal data only for as long as your account is active, as necessary to provide you with the Services or as otherwise necessary for the purposes described in this policy. If you no longer want us to use your information to provide the Services to you, you may close your account at any time by following the instructions detailed here.However, we may be required to retain your personal data due to certain legal requirements, such as for legal and/or administrative proceedings. At the end of the retention period resulting from these procedures, we will proceed to delete the personal data.
8. INFORMATION SECURITY
The security of your personal information is very important to us. We follow generally accepted standards to protect the information we collect and receive, both during transmission and after we receive it. We maintain appropriate administrative, technical and physical security measures to protect your information against accidental or unlawful destruction, accidental loss, unauthorized alteration, unauthorized disclosure or access, misuse and any other unlawful forms of processing. This includes, for example, firewalls, encryption, password protection and other access and authentication controls. However, no method of transmission or storage is completely secure. While we strive to protect your personal data, we cannot guarantee its absolute security. Your account information is password protected. It is important that you protect against unauthorized access to your account and information by choosing your password carefully and by keeping your password and computer secure, such as by logging off after using the Services. If you believe that the security of your personal data has been compromised, please contact us as detailed in section 11. If we become aware that your information has been compromised, we will inform you in accordance with applicable law.
9. CHANGES TO THIS NOTICE
This notice is subject to revision from time to time. We will notify you of changes by posting them on or through the Services or by emailing you about the changes and/or by posting an update in the release notes on the Application platform. Any changes will become effective on the earlier of fourteen (14) calendar days from our sending you an email notice or fourteen (14) days from our posting of the changes on or through the Services. We encourage you to refer back to this notice regularly and to check for updates. If we make any material changes in the way we use your personal data, we will notify you by sending you an email to the last email address you provided to us and by posting a notice of the changes on our Site.
10. HOW TO CONTACT US, DATA PROTECTION AUTHORITY, COMPLAINTS
If you have any questions or comments about this notice, your personal data or your choices and rights, please contact:our support team or our dpo:- in writing to the address listed in section 1;- by sending an email to legal@glexvisa.com - or by calling (+34) 665 02 52 91
